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CSEN
ServicesFrom solution design to operation and service.
TechnologyHow a position filled by a humanoid is built.
About usWho we are and how we differ from a maker or an integrator.
Get in touch
CSEN

You do not pay for a robot. You pay for a filled position.

We buy, own and service the humanoid. You pay a monthly fee for each position the robot fills. No investment in equipment, no depreciation schedule, no CAPEX approval. The cost arises only once the position is really running.

Discuss our operation
Subject
Rental of a humanoid for a specific position in your operation.
Fee
Monthly for each filled position. Plus a one-off installation fee.

How the cooperation works

  1. Solution design

    We walk through the operation, map the stations and tasks, and select the platform and the end effector. The result is a solution design with pricing and a list of what we need from you.

    ResultA solution design with pricing

  2. Integration

    We procure the robot, program it and integrate it into the line, including communication with safety devices and the technical documentation for the workstation's conformity assessment.

    ResultA workstation wired into the line, with the documents for its conformity assessment

  3. Trial run

    The humanoid takes up a real position in your line. We tune the task on your floor until the robot holds the cycle time, and we train your operators on the control room.

    What the trial run proves

    • The robot holds the cycle time for a whole shift
    • The operators can run it from the control room
    • The workstation is safely integrated into the line

    Review

    We go through the results together. The position goes live once the workstation passes all three points.

  4. Operation

    The humanoid takes up the position and you control it from the control room. We supply the control app, you provide the operator and we train them.

    ResultA filled position, controlled from your control room

  5. ServiceFor as long as the rental runs

    Warranty and post-warranty service, updates and a replacement robot in the event of a fault are included in the monthly fee. The robot remains ours, so its wear is our problem.

What is in the fee and what stays with you

The monthly fee covers

  • Rental of the humanoid
  • Warranty and post-warranty service
  • A replacement robot when yours goes down
  • The control app
  • Updates to software and control models

What stays with you

  • One-off installation fee
  • Control room operator: wages and contributions
  • Electricity

Why it only pays from 18/7 operation

The monthly fee is the same whether the robot works eight hours a day or twenty-four. People, on the other hand, are paid for every hour they cover the position, holidays and sick leave included.

8/5

One shift on weekdays

The robot works 24 % of the week

With people, 1.2 FTE per position

16/5

Two shifts on weekdays

The robot works 48 % of the week

With people, 2.4 FTE per position

18/7

18 hours a day, all week

The robot works 75 % of the week

With people, 3.8 FTE per position

24/7

Continuous operation

The robot works 100 % of the week

With people, 5 FTE per position

On one shift on weekdays the robot stands idle three quarters of the week while the fee runs for all of it, and a position staffed by people comes out cheaper. The longer the line runs, the more people the position would need and the more of the fee the robot works off. The turning point comes at around eighteen hours a day, seven days a week.

Commercial questions

Who owns the robot?
We do. We procure it, own it and service it. You rent a filled position, not a machine, so no asset and no depreciation is added to your balance sheet.
How long does the line need to run for it to pay?
Around 18 hours a day, seven days a week. The monthly fee is the same whether the robot works eight hours a day or twenty-four, so it pays where the line runs most of the week.
Do we need our own operator?
Yes. The operator is your employee and your cost. We supply the control app and train the operators, but we do not supply them. The operation stays under your control.
How many operators do we need?
A five-person team can handle up to nine humanoids in continuous operation. Every further nine humanoids add another team.
What happens when a robot stops working?
First remote diagnostics from the control room, then a service call-out. If the robot cannot continue working, we supply a replacement. It is included in the monthly fee and you pay nothing extra for it. Specific response times belong in the contract, because they differ according to the workstation configuration.
How long is the contract and how is it terminated?
We agree the term and the termination conditions for the specific deployment; they differ according to the number of positions and the workstation modifications it requires. You get them in black and white in the quote, not only in the contract.
Can we expand the fleet later?
Yes, and up to nine humanoids you do not need another operator for it; the added positions use the existing control room team.
So how much does it cost?
The monthly fee depends on the number of filled positions and on the workstation configuration, so there is no single number for everyone. You get a specific quote once we have walked through your operation.

Does it pay off at your site?

The quickest way to find out is to go through your positions. We will also tell you straight if the model does not work for you.

Discuss our operation